FAQ
FAQ
Quick answers to common questions about our jewellery and services.
1. Are your jewellery products authentic?
Yes. All jewellery from Crown Brilliance is crafted using genuine materials and meets quality standards. Metal purity and gemstone authenticity are assured.
2. Do you provide certification for jewellery?
Certification is provided for applicable products. Details will be mentioned on the product page or shared at the time of purchase.
3. Can I customize or personalize my jewellery?
Yes, we offer customization options on select designs, including size adjustments and engravings. Please contact us before placing your order for customization details.
4. How do I know my ring or bangle size?
We provide a size guide on our website to help you choose the correct size. If you need assistance, our support team is happy to help.
5. What payment methods do you accept?
We accept secure online payments through trusted payment gateways. Available payment options will be displayed during checkout.
6. How long does shipping take?
Orders are typically delivered within 3–7 business days for domestic orders and 7–14 business days for international orders, depending on location.